Privacy Policy

Outreached Arms respects your privacy and values the trust you place in us. This Privacy Policy explains how we collect, use, and protect information submitted through our website.

When people contact us, donate, volunteer, sign up for updates, purchase merchandise, or submit a form through the website, we may collect basic information needed to respond, serve, and communicate clearly.

Information We May Collect

Depending on how you interact with Outreached Arms, we may collect:

• Name
• Email address
• Phone number
• Mailing address
• Donation information
• Volunteer interests
• Merchandise order details
• Messages submitted through website forms

How We Use Information

We use submitted information to:

• Respond to questions
• Process donations
• Coordinate volunteers
• Send receipts and donor communication
• Manage partnerships
• Follow up on requests for help
• Support ministry communication
• Improve the website experience

Donations and Payment Processing

Donation payments may be processed through Monkeypod, Stripe, or another secure third-party platform. These platforms may collect payment details needed to complete a transaction.

Outreached Arms does not ask people to send credit card numbers, banking information, passwords, or other sensitive payment details by email.

Volunteer Sign-Ups

Volunteer sign-ups may be managed through Point or another volunteer platform. Information submitted through those platforms is used to coordinate serving opportunities, communicate details, and support volunteer engagement.

Website Analytics

Our website may use tools such as Google Analytics, Google Search Console, Meta Pixel, or similar services to help us understand website traffic and improve communication. These tools may collect general website usage information.

Sharing Information

Outreached Arms does not sell personal information.

We may share information with trusted service providers when needed to process donations, manage forms, coordinate volunteers, send communication, or operate the website.

Email Communication

If you submit your email address, we may use it to respond to your request or send ministry-related updates. You may request to stop receiving non-essential communication at any time.

Data Security

We take reasonable steps to protect submitted information. No website or online system is perfect, so we encourage users not to submit sensitive payment details, passwords, or private personal information through general website forms.

External Links

Our website may link to third-party platforms such as Monkeypod, Point, Stripe, YouTube, social media platforms, or partner websites. These platforms have their own privacy practices.

Updates to This Policy

Outreached Arms may update this Privacy Policy as website tools, services, or ministry needs change.